Last updated: 6/21/2025
We value your privacy. This Privacy Policy explains how Yeldor (“we”, “our”, or “us”) collects, uses, and protects your personal data.
1. What We Collect
We may collect and store the following information:
- Contact Information: Name, email address, and Telegram/WhatsApp if you contact us directly
- Wallet Address: For deposits, withdrawals, and account association
- Usage Data: IP address, browser type, device info, and activity logs
- Communication Data: Messages you send to our support channels
We do not collect sensitive personal info like your government ID or home address.
2. How We Use Your Information
We use your data to:
- Create and secure your Yeldor account
- Send transaction confirmations and important service emails
- Give you access to your dashboard
- Provide customer support via chat or email
- Analyze usage to improve Yeldor’s functionality and performance
- Prevent fraud or abuse of the platform
We do not sell or rent your data to third parties. Ever.
3. Cookies & Tracking
Yeldor uses minimal cookies for essential site functionality, such as remembering your session or keeping you logged in.
We may use anonymous tracking tools (like analytics) to understand how users interact with the site, but we do not track you across the internet.
You can disable cookies in your browser at any time.
4. How We Protect Your Data
- We use encryption, firewalls, and secure servers to protect all data
- Access to user data is restricted to authorized staff only
- Your wallet address and personal data are stored separately for added security
No platform can guarantee 100% security, but we take every reasonable step to keep your data safe.
5. How Long We Keep Your Data
We retain your data only as long as it’s necessary to:
- Maintain your account
- Comply with legal obligations
- Resolve disputes or enforce our Terms
You can request deletion of your data anytime by contacting support.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent for communication
- File a complaint if you believe your data is misused
To exercise any of these rights, simply contact us at:
📩 support@yeldor.com
7. Third-Party Services
We may use trusted third-party tools (e.g., email delivery, analytics) that follow strict privacy standards. These providers have access only to the data required to perform their function.
We do not use your data for advertising or cross-site tracking.
8. International Users
Yeldor operates globally. By using our platform, you consent to your data being processed and stored in jurisdictions where we operate, which may differ from your home country.
9. Policy Updates
We may update this Privacy Policy. If we make significant changes, we’ll post a notice on the site and update the “Last updated” date.
10. Contact Us
Have questions or concerns? We’re always here to help.
Reach us at:
📩 support@yeldor.com